Wednesday, April 21, 2010

Origination: Making a call

Making a mobile call uses many steps that help receive a call. The same basic process. Punch out the number that you want to call. Press the send button. Your mobile transmits that telephone number, along with a request for service signal, and all the information used to register a call to the cell site. The mobile transmits this information on the strongest reverse control channel. The MTSO checks out this info and assigns a voice channel. It communicates that assignment to the mobile on the forward control channel. The cell site opens a voice channel and transmits a SAT on it. The mobile detects the SAT and locks on, transmitting it back to the cell site. The MTSO detects this confirmation and sends the mobile a message in return. This could be several things. It might be a busy signal, ringback or whatever tone was delivered to the switch. Making a call, however, involves far more problems and resources than an incoming call does.
Making a call and getting a call from your cellular phone should be equally easy. It isn't, but not for technical reasons, that is setting up and carrying a call. Rather, originating a call from a mobile presents fraud issues for the user and the carrier. Especially when you are out of your local area. Incoming calls don't present a risk to the carrier. Someone on the other end is paying for them. The carrier, however, is responsible for the cost of fraudulent calls originating in its system. Most systems shut down roaming or do an operator intercept rather than allow a questionable call. I've had close friends asked for their credit card numbers by operators to place a call. [See cloning comments]
Can you imagine giving a credit card number or a calling card number over the air? You're now making calls at a payphone, just like the good old days. Cellular One has shut down roaming "privileges" altogether in New York City, Washington and Miami at different times. But you can go through their operator and pay three times the cost of a normal call if you like. So what's going on? Why the problem with some outgoing calls? We first have to look at some more terms and procedures. We need to see what happens with call processing at the switch and network level. This is the exciting world of precall validation.
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Notes:
[Clone comments] "You could make more clear that this is due to validation and fraud issues, not to the mechanics of setting up the call, since this is pretty much the same for originations and terminations."
"By the way, at AirTouch we took a big bite out of fraudulent calls when we stopped automatically giving every customer international dialing capability. We gave it to any legitimate customer who asked for it, but the default was no international dialing. So the cloners would rarely get a MIN/ESN combo that would allow them to make calls to Colombia to make those 'arrangements'. Yes, the drug traffic was a huge part of the cloning problem. We had some folks who worked a lot with law enforcement, particularly the DEA. Another large part of it was the creeps who would sell calls to South America on the street corners of L.A. Illegal immigrants would line up to make calls home on this cloned phone."
"Actually, even though it's an inconvenience, being cloned can be fun if you are an engineer working for the carrier. You can do all kinds of fun things with the cloner. Like seeing where they are making their calls and informing the police. Like hotlining the phone so that ALL calls go straight to customer service. It would have been fun to hotline them to INS, but INS wouldn't have liked that."

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